SHIPPING & RETURNS
Shipping and Return Policy
What can be returned?
Products can be returned if you are unsatisfied with your purchase within 10 days and must be in original condition.
When do items need to be returned?
within 10 days
Where do items need to be returned?
Items need to be shipped to:
1269 Akiahala St.
Kailua, HI 96734
How do customers return items?
Items must be returned in original packaging and boxed to ensure safe shipment of products.
Shipping for returns?
Customer pays for shipping on returns unless otherwise authorized by Atwear.co. Atwear.co may pay for shipping for specific cases after review.
Credit for returns?
Refunds will be credited within 10 days of receiving the merchandise.
https://atwear.co may, but are under no obligation to, honor requests for refunds for the following reasons, however, we want you to be happy, so shoot us an email:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://atwear.co may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.